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 Custom eLearning Development - Global Manufacturer of In Vitro Infection Disease
 Diagnostics

Project Scope
: As part of a migration to the Livelink document management system, the client required a just-in-time and cost-effective solution for teaching 1500 employees across 2 US cities how to access and navigate Livelink. This proprietary course needed to be customized specifically to the client’s processes for utilizing Livelink. The scope included deployment of the course and management of registrations, evaluations and other logistics.

Project Solution: Due to the size of the audience and the requirement for a just-in-time solution, ITS recommended a complete eLearning solution. Our solution consisted of full instructional design and development of a 1 hour and 15 minute simulation-based course with audio and a test to measure comprehension of material. The course material is branded with the client’s logo and colors and designed to be AICC compliant. ITS managed the deployment and delivery of the course, including management of logistics and completion of student evaluations through our learning management system (LMS). We managed all email communications of course availability to employees. To ensure just-in-time learning, the client was automatically notified each time an employee completed the course so they could be given access to Livelink.

Project Outcome: The project was highly successful. The eLearning solution proved to be cost-effective for delivering a course to an audience of this size and provided a just-in-time solution for integrating learning and the migration effort. ITS is engaging in additional eLearning projects with the parent company overseas.
 

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