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Integic Corporation
Industry: eBusiness Software Integrator
Integic, headquartered in Chantilly,
VA, is an e-business integrator of software,
people and processes that connects legacy
environments to online business applications.
e.POWER is Integic's software for the rapid
integration of applications addressing the
critical requirements of online business
operations, including enterprise work
management, integrated document and records
management and portals.
Due to the complexity of ITS' e.POWER system and
workflow applications, Integic requires an
effective and efficient method for training
employees and customers. Integic’s strategic
objectives are to enhance the existing
instructor-led training program and to expand
upon existing customer service offerings to
include creative options for training.
Integic’s ongoing partnership with ITS provides
the tools and expertise required to launch a new
and improved training program. “I was impressed
by the knowledge and tools the ITS team could
bring to the table. They were able to educate us
on the training methods available in the
industry and make recommendations based on our
current situation and long-term goals,” stated
Joe Donohue, Practice Area Leader, CS&E, Integic.
He also noted, “Because of ITS’ experience with
managing training programs, they were able to
step in and automate many of the processes
involved with implementation. Through this
partnership, we were able to significantly
increase our training offerings without
increasing or reallocating internal staff. ITS
has exceeded our expectations for this project
and is committed to helping us achieve our
future goals.”
Integic’s immediate need, and pilot phase of the
overall program, was to convert ITS' existing
5-day, instructor-led, e.POWER Installation and
Administration course into a fast track program
that would be delivered to employees. The
purpose of creating this program was to shorten
the time it takes to prepare employees for
client engagements, while ensuring all
information and knowledge from the content is
transferred to the employee.
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International Technology Solutions | 11635 NorthPark
Drive Suite 330 Wake
Forest NC 27587 | (800) 876-5010
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