International Technology Solutions, Inc.
Announces 3-Year Contract with Global
Drug Development Services Company
Wake Forest, NC – October 1, 2005
– International Technology
Solutions, Inc. (ITS), the premier
provider of corporate training for
Global 2000 businesses, is proud to
announce a recent 3-year contract award
with one of the world’s largest and most
comprehensive drug development service
companies.*
ITS is currently in year 1 of a 3 year
contract to provide this client with
complete training management solutions
for their programs worldwide. By
leveraging ITS’ 7-step process for
training management, our client has been
able to observe a significant
improvement in the efficiency and
quality of their corporate training
programs. Some examples of this include
the following:
-
Consolidation of training to promote
consistency across all areas of the
company
-
Creating awareness of training
availability
-
Promoting just-in-time learning,
allowing employees to receive the
right training at the right time.
-
Significant improvement in overall
satisfaction ratings of training
programs.
“By
centralizing our 7-step process around
the company’s individual business goals,
we are able to build training programs
that meet and exceed their
expectations,” states Michael Ciarletta,
President, ITS. The diagram below
illustrates ITS’ 7-step process for
successful training program management.
ITS’
ongoing services delivered to this
client are outlined below:
-
Assess: Yearly assessments of
employee requirements are conducted
for planning and quality purposes.
-
Plan: ITS develops semi-annual
course schedules based on assessment
results and manages all aspects of
these event schedules.
-
Design: ITS utilizes a team of
over 50 training professionals to
design, develop and deliver both
generic and custom training programs
for specific company divisions.
-
Build Awareness: ITS developed
and manages a company-specific web
portal designed to build program
awareness.
-
Deliver: Training programs are
delivered using a blend of all
course environments, including
instructor-led, elearning and
vlearning. A custom version of ITS’
learning management system is
utilized for seamless administration
of all training programs.
-
Evaluate/Improve: The highest
possible quality within training
programs is ensured through monthly
evaluation reports to management;
feedback from individual line
managers on specific areas of
improvement; monthly, quarterly and
yearly reports to illustrate
companies return on investment;
quarterly state of environment
meetings with upper management and
Level 1, 2 & 3 evaluations.
About
ITS
Headquartered in Wake Forest, NC, ITS
has been recognized as the number one
training firm in the Research Triangle
area of North Carolina and has been
awarded long-term contracts with some of
the largest power, utility and petroleum
companies in North America. ITS is also
responsible for the world-wide roll-out
of SAP for one of the top three energy
companies in the world. In addition, ITS
is fulfilling its five-year commitment
of delivering technical training at 64
locations for one of the largest state
university systems in the United States.
For more information on ITS and ITS’
training program management solutions,
visit http://www.itsinc-us.com.
*Due to confidentiality agreements, ITS
is unable to disclose the name of the
client discussed within this release.
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