The key to any successful training program is Planning! Training has many complexities, and to ensure success, you must start early to ensure that all aspects are accounted for, tested and proven to work when it comes time to deliver your program. ITS has assisted numerous organizations in planning and implementing successful training and education programs.

Program Management: Our team of training experts work directly with your team to manage all aspects of each training program including custom design and development, curriculum planning and training delivery.

Quality Plan: Our team will define a quality plan with you for all training programs and events. We recommend conducting periodic surveys and audits to ensure quality standards are being met.

Schedule Management: ITS is able to develop and manage all aspects of your training event schedules. This includes management of all types of training events, registrations, waitlists, facilities, vendor and resource availability. Good scheduling helps to ensure that your audiences needs are met in a just-in-time approach, which drives down costs and increases consistency.

Performance Support Tools: By implementing many training programs, ITS has seen the value of offering support tools as part of your training program. These support tools can vary based on your program needs; we’ve listed a few that we’ve used successfully in past implementations. After defining your specific training needs, ITS will suggest a set of support tools that we feel will work best for your implementation.

• Instructor FAQ site (centralized location for Q&A on the rollout/courses, etc.)

• Instructor Chat Rooms (share lessons learned and help prepare to teach)

• Web-posted Policies and Procedures (maintain consistent and clear message)

• Central Repository for Courseware

• Video clips of key processes for post-training support